Welcome to



HCCM-Outsourcing Investment SA is a portuguese, 100% Equity Capital financed Group of technology-based companies that deliver Technological Consulting, BPO Services, Contact Center Operations and Payment Solutions, with a reported €20M revenue last year and employing over 1.300 professionals.

On November 1, 2017, a new information systems consulting company - HCCM Consulting - was launched as the result of the rebranding of the previous IT Consulting company NewOutsourcing Company, which at the same time has incorporated the HCCM Group company named Green Avenue Consulting, granting HCCM Consulting with a 22+ years market presence.

Today's HCCM's companies and range of Services and Products are:

New Spring Services: BPO/Contact Centers/Back Office
HCCM Consulting: IT Prof Services/Enterprise Applications/Rapid Application Development/Advisory
New Note Solutions: Electronic Payments and Automated Solutions

Vision, Beliefs and Values

To be a leader with excellence in business support services and in technology to our clients.

To help our clients overcoming their challenges and achieving their business objetives as a result of the growth of HCCM’s companies, of their current and future competences and of the development of the capacities of the employees, and reinforce HCCM’s internalisation process given Portugal’s favourable ecosystem.

HAPPINESSHappy employees, working with enthusiasm and passion
INNOVATIONContinuously exploring new ideias, processes and solutions, ensuring a service of excellence, with quality and efficiency: always do better
SOLIDITYTo be a partner with integrity, responsible and reliabe, that honours everyday’s commitments: always comply

Shareholding Structure

Key Men Of The Team

Key Men Of The Team

New Spring Services
HCCM Consulting
New Note Solutions

The Companies

The Companies
New Spring Services


  • Business Process Outsourcing
  • Process Optimization Consulting
  • Back Office Services
  • Contact Center
HCCM Consulting


  • Professional Services: Technological and Application Consulting
  • Enterprise Applications – SAP
  • RAD-Rapid Application Development – OutSystems
  • IT Advisory, IT Auditing & IT Strategy
  • Cybersecurity & Compliance
  • Cloud Services Advisory
  • Software Factories
New Note Solutions


  • Payment Solutions (TPA/POS)
  • Automation / Self Service
  • Engineering

Management Team HCCM

Carlos Duarte Oliveira

Chief Executive Officer

Miguel Ferreira

Executive Vice-president

Jorge Fróis

New Spring Chief Executive Officer

Rui Ferreira da Silva

Green Avenue Consulting Partner

Armando Alpalhão

Green Avenue Consulting Partner

Alexandra Pires

Chief Financial Officer

Guilherme Ramos Pereira

Head Of Business Development

Key Indicators

HCCM Clients

Where We Are

Contact Us

Address (Headquarters):
Avenida Columbano Bordalo Pinheiro, Nº 75 - 11º
1070-061 Lisboa

38.738337, -9.162976

212 699 900